Privacy at AmoraLive
AmoraLive respects your privacy and aims to give you meaningful control over your personal information.
This Privacy Policy describes how AmoraLive may collect, use, disclose, retain and protect personal information when you use our website, application, livestreaming services, messaging features, social features, payment functionality and related services.
We believe privacy should be built into the experience, not hidden behind complicated language.
Who Controls Your Data
The organisation responsible for determining the purposes and means of processing your personal data is:
Registered address:
[INSERT REGISTERED ADDRESS]
Country:
[INSERT COUNTRY]
Privacy contact:
[INSERT PRIVACY EMAIL]
If AmoraLive appoints a Data Protection Officer or another formal privacy representative where legally required, the relevant contact information will be provided here.
Information We Collect
Depending on how you use AmoraLive, we may process different categories of information.
Not every category applies to every user. The information processed depends on the features you use, your choices and the legal requirements applicable to your use of AmoraLive.
How We Receive Information
Information may come from several sources, including:
- Information you provide when creating or updating your account.
- Information you provide in your profile.
- Content you upload or publish.
- Messages and interactions you initiate.
- Information generated when you use AmoraLive features.
- Information generated by security and fraud-prevention systems.
- Payment and transaction information received from payment providers.
- Information from authentication providers when you choose third-party login.
- Information from service providers acting on our behalf.
- Information required or permitted by applicable law.
How We Use Your Data
We may process personal information for the following purposes, subject to the applicable legal basis:
- Create and manage your AmoraLive account.
- Provide profiles, livestreams, messaging and social features.
- Process purchases, subscriptions, coins and digital gifts.
- Authenticate users and protect account security.
- Prevent fraud, abuse, spam, bots and malicious activity.
- Moderate content and protect users from harmful conduct.
- Provide customer support and respond to requests.
- Improve reliability, performance and functionality.
- Personalize features and recommendations where permitted.
- Send transactional notifications and service communications.
- Comply with legal and regulatory obligations.
- Establish, exercise or defend legal claims.
- Protect the rights, property and safety of AmoraLive and its users.
Legal Bases for Processing
Where the GDPR or another law requiring a legal basis applies, AmoraLive will process personal data on an applicable legal basis.
Profiles & Social Features
AmoraLive is a social platform. Information that you choose to place on your public or semi-public profile may be visible to other users according to your settings and the feature involved.
Before publishing personal information about another person, you should have an appropriate legal basis or permission to do so.
Information posted publicly may be copied, screenshotted or redistributed by other users. Privacy settings cannot guarantee that other users will not retain information they have legitimately viewed.
Livestreaming & Realtime Features
Livestreaming may involve realtime processing of information such as account identifiers, viewer interactions, chat, reactions, gifts, technical connection information and moderation events.
Depending on the feature, livestream content may be visible to other users and may remain available for a period of time determined by the product configuration.
AmoraLive may process livestream-related information for safety, moderation, fraud prevention, service operation and legal compliance.
Messages & Communications
AmoraLive may provide private messaging, live chat and other communication features.
Messages are processed to provide the communication service, maintain functionality, prevent abuse and comply with legal obligations where applicable.
AmoraLive does not represent that private messages are equivalent to end-to-end encrypted communications unless the specific feature expressly states that it provides end-to-end encryption.
Technical security measures may protect communications while information may still need to be processed for authentication, abuse prevention, legal compliance or delivery.
Coins, Gifts & Payments
If you purchase coins, digital gifts, memberships or other paid features, AmoraLive and its payment providers may process transaction-related information.
- Transaction identifiers.
- Purchase amount and currency.
- Product or package purchased.
- Subscription status.
- Payment status.
- Refund or chargeback information.
- Fraud-prevention information.
Payment-card details may be processed directly by an authorized payment provider rather than stored by AmoraLive, depending on the payment method and technical integration.
The exact payment information stored by AmoraLive depends on the payment architecture actually used by the platform.
Location Information
Certain AmoraLive features may request location information. Location processing depends on the feature, your device permissions and applicable law.
You can generally control device-level location permissions through your operating-system settings.
Device & Technical Data
When you access AmoraLive, technical information may be generated automatically.
- IP address.
- Device type.
- Operating system.
- Browser or application version.
- Device and advertising identifiers where applicable.
- Network information.
- Language and regional settings.
- Crash reports and diagnostic information.
- Security and authentication logs.
- Approximate location derived from technical information where permitted.
Analytics & Personalization
AmoraLive may use analytics and personalization systems to understand product performance, improve features, detect technical problems and provide relevant experiences.
Where profiling or personalization is subject to specific legal requirements, AmoraLive will apply the safeguards required by applicable law.
AI & Automated Systems
AmoraLive may use automated systems or artificial intelligence for functions such as translation, content moderation, recommendations, fraud prevention, security, spam detection, customer support or other product features.
Automated systems may produce incorrect results. Appropriate human review or appeal mechanisms will be provided where required by applicable law.
AmoraLive will use automated technologies subject to applicable privacy, safety and legal requirements.
Safety & Moderation
AmoraLive may process information to protect users and the platform from abuse, fraud, harassment, illegal activity, malicious automation and other security threats.
- Detect spam and bot activity.
- Detect suspicious account behaviour.
- Protect livestreams and chats.
- Investigate reports.
- Enforce Community Guidelines.
- Protect users from harassment and abuse.
- Prevent fraudulent payments or gift manipulation.
- Comply with legal requirements.
Safety processing may involve automated systems as well as human review where appropriate.
International Transfers
AmoraLive and its service providers may process information in countries other than the country where you live.
Where applicable data-protection law restricts international transfers, appropriate safeguards will be used as required, which may include adequacy decisions, standard contractual clauses or other legally recognized transfer mechanisms.
The actual countries and transfer mechanisms depend on the infrastructure and providers used by AmoraLive.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted by law.
Specific retention periods should be maintained internally in AmoraLive's data-retention schedule and updated as the platform architecture changes.
Security
AmoraLive uses technical and organisational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or destruction.
- Access controls.
- Authentication and authorization mechanisms.
- Encryption where appropriate.
- Security monitoring.
- Infrastructure safeguards.
- Logging and abuse detection.
- Operational security procedures.
- Incident-response processes.
Your Privacy Rights
Depending on your location and the applicable law, you may have rights over your personal information.
- Right to be informed about processing of your personal data.
- Right to access personal data held about you.
- Right to request correction of inaccurate or incomplete information.
- Right to request deletion where the legal requirements for erasure are met.
- Right to request restriction of processing in applicable circumstances.
- Right to object to certain processing, including direct marketing.
- Right to data portability where applicable.
- Right to withdraw consent where processing is based on consent.
- Rights concerning certain automated decision-making and profiling where applicable.
- Right to lodge a complaint with a competent data-protection authority.
The availability and scope of individual rights can depend on the legal basis and circumstances of processing. Some rights are not absolute.
Where applicable, you can exercise your rights by contacting AmoraLive through the privacy contact provided in this policy.
Consent & Withdrawal
Where processing is based on consent, you may withdraw that consent at any time.
Withdrawal does not affect the lawfulness of processing that occurred before consent was withdrawn.
Where processing has another lawful basis, withdrawing consent does not necessarily require that processing to stop.
Children & Age Protection
AmoraLive is intended for adults unless a particular AmoraLive service expressly states otherwise.
We do not knowingly seek to collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to AmoraLive contrary to the applicable age requirements, please contact our privacy team.
Third-Party Services
AmoraLive may use third-party providers for hosting, authentication, payments, analytics, communications, security and other technical services.
Third-party services may process information under their own privacy policies and contractual obligations.
The exact providers used by AmoraLive should be listed in an internal vendor register and, where appropriate, disclosed in this policy or a supplementary provider list.
Examples may include infrastructure, authentication, payment, email, analytics, monitoring and security providers — but only list providers actually used by AmoraLive.
Account Deletion
Where supported by the product, you may request deletion of your AmoraLive account through account settings or by contacting us.
Deleting an account does not necessarily require immediate deletion of every record. Certain information may need to be retained for legal obligations, fraud prevention, security, dispute resolution, accounting or other lawful purposes.
Security Incidents
AmoraLive maintains processes for identifying, investigating and responding to security incidents.
Where applicable law requires notification of a personal-data breach to a supervisory authority or affected individuals, AmoraLive will follow the legally applicable requirements.
Complaints & Authorities
If you have a concern about how AmoraLive processes your personal information, please contact us first so that we can investigate the issue.
Where applicable, you may also have the right to lodge a complaint with the competent data-protection supervisory authority in your country or jurisdiction.
Changes to This Policy
AmoraLive may update this Privacy Policy when our services, technology, legal obligations or data-processing practices change.
Material changes will be communicated in an appropriate manner where required by applicable law.
The effective date at the top of this policy indicates the current version.
Privacy Contact
For privacy questions, data-subject requests or concerns, contact AmoraLive using the official privacy contact below.
Privacy email:
[INSERT PRIVACY EMAIL]
Registered address:
[INSERT REGISTERED ADDRESS]
Data Protection Officer:
[INSERT DPO INFORMATION OR "NOT APPOINTED"]
Your Data. Your Rights.
AmoraLive is committed to building a modern social experience while respecting privacy, security, transparency and applicable data-protection law.
We believe users should understand what happens to their information and have meaningful choices over their data.